I am new to Salesforce, I first found out about SFDC in the
summer 2012 (Olympic 2012). This was as an end user, Salesforce did magic for
the project I was working on, since then I have been very interested in being a
part of what I call Salesfore revolution. So join me in my journey of exploring
SFDC and above all obtaining my certification. This page is not targeted at all
you SFDC pros, so please go away!!! lol the page is targeted at all you
beginners, clueless, scared, and above simple people who just want to get
around SFDC. Basically people like me that just want to be a Salesforce
Administrator, don't worry guys as we start this journey we will surely develop,
just remember to practice practice and practice.
I believe SFDC is very interesting and anyone can use it
providing you have a business acumen. Some people are however better than
others. With SFDC you have to remember that terminologies is very crucial for
instance the word Object in Salesforce
means a single object i.e Opportunities or Leads, there you go just by reading
the description of this blog you are already learning. Cloud computing or CRM
aspect of Salesforce remains very prominent, yes Cloud! Cloud is when you can
access everything via internet, another lesson learnt.
As I am starting out my favourites elements on Salesforce is the
integration of Salesforce through App exchange. App exchange is like ITunes, Android
market, App exchange is however business centric. You can download thousands of
apps to help you develop your day to day business needs. For example you can
track all your contacts by connecting with them on social media, by downloading
an app which tracks contacts on Twitter, Facebook and linkedin. If you are
wondering which ones, you can try fliptop (I have used it on my developer Salesforce).
Which brings me to saying if you are serious about learning how to use Salesforce
it is highly important for you to sign
up for the free developer to once again practice practice and practice.
Another quick one for all you Salesforce newbie; you might
want familiarize your selves with all Salesforce applications and editions of
Salesforce:
o
Sales Cloud –This basically improves your sales
productivity
o
Service Cloud-This is for a customer service
business
o
Force.com- This for building business applications
o
Chatter –This is the social aspect of Salesforce
think about cutting down endless internal emails. With chatter you can
communicate in real time and follow cases.
Don’t let me bombard you with all the definition on here,
but at least you can begin to have an idea on what this blog will be about.
I hope my blog breaks everything down to you in the most
simplistic way, let us leave all the complicated parts to annoying HOT headed
idiots who love showing off with their technical jargon. In addition please let
me know if you have specific areas you would like me to explore and feed it back
to you. At the end of the day we are all learning. Learning is fun!!!!
